betahaus is a coworking space, event space, & community headquartered in Berlin. In 2009, we set out to create a workspace where people could work on their own projects while exchanging knowledge, ideas, and inspiration. Today, we're one of the leading coworking spaces in Europe with an HQ in Berlin, a global network of partner spaces in 76 locations worldwide, and 1,000+ community events per year.

Our team is growing fast! We're looking to hire a "Sales Representative (Coworking)" who will focus on maintaining 100% occupancy (primarily private offices) at our coworking space in Kreuzberg. To achieve this, you will collaborate closely with the COO, Sales, Marketing, & Coworking teams to ensure a smooth sales process, streamlined onboarding, and excellent member experience.

What sets us apart from other coworking spaces is that we're a community first. We're a team that works hard, and also has a lot of fun together. We are do-ers, solution-centered, and collaborative. Here's what you'll get when you join our team:

• An energetic, highly dynamic work atmosphere
• The opportunity to join a collaborative, intimate, fun and international team
• A competitive hourly wage & perks (ie. coworking membership, workshops, etc.)
• A chance to engage in one of the most prominent coworking communities in Europe
• Insight into the Berlin startup ecosystem
• The opportunity to grow within a global organization

Your Responsibilities:

Sales:‍

• Tour and sell space to new members by articulating betahaus value proposition and mission.
• Identify the needs of prospective and existing members and recommend tailored solutions responsive to their needs.
• Research prospective members in your tour pipeline and develop tailored sales pitches to meet their needs, ensuring all follow-up and closing requirements are addressed.
• Refer prospective or existing members to other locations based on their specific needs in order to meet shared sales targets.
• Develop and implement lead generation and sales conversion strategies to maintain 100% occupancy in collaboration with our Sales, Marketing, and Community Managers.
• Connect with local organizations and attend networking events to promote betahaus community and identify potential members.
• Prepare daily and weekly overviews of prospective members for the rest of Community Team; share this information during sales calls.
  

Operations:

• Support the resolution of tickets and maintenance projects to ensure the highest level of member experience.
• Support the quality control walkthroughs to address immediate issues, pre-empt potential future issues and identify areas for improvement when required.
• Support the preparation of move-in and move-out schedules to minimize member issues.

Hospitality:

• Develop relationships with members and proactively gather information on their needs to identify both betahaus and member services that could help them achieve their goals.
• Identify and execute opportunities to connect members with each other.
• Recommend best practices to your Community Manager for the benefit of the broader company related to member experience, sales, hospitality, operations, events, and training.

Experience & Requirements

• 2+ years of sales experience (ideally in addition to experience in events, operations, hospitality, or retail with a customer service focus).
• Fluent verbal and written communication n German and English
• Financial literacy and business operations experience a plus.
• Experience managing individual contributors a plus.
• Excellent interpersonal and networking skills.
• Strong verbal and written communication skills.
• Strong organization skills with the ability to multitask projects through from start to finish.
• Passion and understanding for entrepreneurial communities.

What we are looking for

We are looking for people who are doers, solution-centric, and collaborators. Here's a glance at what that means. Applications that give examples of these attributes in the cover letter will be given extra consideration!

Doers

• You do what you love!
• Credibility is earned at betahaus through execution and getting things done.
• You get into the details and deliver results under highest expectations on time and quality.
• Be ready to get hands-on with all aspects of the daily needs. The buck stops with you.
• Pragmatism and outcomes orientation are valued and lead to wins.
• You thrive in a fast-paced environment.

Solution-centric:

• You have the flexibility to think outside the box.
• You have the ability to foresee and identify needs of the team.
• You take an innovator and creators approach to any issues that may arise.

Collaborator:

• We work as a team! Someone willing to work towards an "us" rather than an "I".
• Builds trust across the organization by being a good listener and inclusively soliciting input.
• You are open to new and innovative solutions.
• You must present well and communicate clearly and effectively to upper management and internal departments.
• You’re willing to change course when appropriate new ideas or objections are raised.

Starting date: ASAP

Think you’re the right fit for the job? Then send your CV and a short letter of intent to madeleine@betahaus.de. Please mention your earliest possible starting date and salary expectations. We look forward to hearing from you!

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